One Academy



We care about your privacy. We want you to be confident that when you interact with One Academy and use our services, we protect your privacy and respect your rights.

This page outlines how One Academy collects, uses, maintains and discloses your information.

Please review this policy. By using our website,, you are accepting the practices described in this privacy policy.

This policy may be changed at any time. We will post any changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.



We may collect the following personal information from you in order to provide you with our products and services. This information is collected in a variety of ways including, but not limited to: when you register for an account with us, complete our liability form, subscribe to newsletters, attend classes, purchase products/services, or speak with us on the phone.

  • Name
  • Email address
  • Mailing address
  • Date of birth
  • Telephone number
  • Emergency contact information 
  • Credit card information

If you use our Wellness Services including Massage Therapy and Physiotherapy, we will also collect personal health information as it relates to your treatment, so our practitioners can provide safe and effective services. 

Your personal information is used for internal purposes only, and is kept confidential. We do not share or sell your information to third parties for marketing purposes. 

You may refuse to supply personal information, but this may prevent us from providing certain services as it relates to our legal and liability requirements. 



You can visit our website without providing any personal information about yourself. tracks only information based on a visitor’s Internet Protocol address (IP). 

Information collected includes the date and time of visit, the type of Internet browser used to access the site, the country of origin and the referring URL address, as well as which of the Web pages on you have accessed. This data is used to create statistics on site usage and improve the user experience of our website. 



We will not disclose your personal information without your consent, and we do not sell or share your information with third parties for marketing purposes.

We do use third party companies to provide you with products and services, and we invite you to read their privacy policies. The information the below providers store is information that you voluntarily provide when you use or subscribe to our services, or when you interact directly on these platforms:



Constant Contact

One Academy may share information with government agencies or other companies helping us to investigate or prevent fraud. We may do so when: (1) permitted or required to do so by law; or, (2) preventing or attempting to prevent actual or potential unauthorized actions or fraud; or, (3) investigating past fraud. 

NOTE: Information about spammers, potential hackers, and others conducting questionable behavior will be provided to appropriate law enforcement officers for possible prosecution. Spammers, hackers, and others conducting questionable behavior (such as those using site-ripping software and spambots) will also be banned from our website and reported to appropriate authorities.



We protect your personal information by making reasonable security arrangements against risks including: unauthorized access, use, collection, disclosure or disposal of information. Security measures have been integrated into the design and day-to-day operating practices as part of our commitment to protect your personal information.

To keep your account information secure, we encourage you to keep your password confidential, and to not allow others to use your account. If you believe someone has accessed your account without authorization, please change your password and advise us at

Our website may contain links to third party websites and applications. When you click on these links, they may direct you to another site. We are not responsible for the privacy practices or the content of third-party websites or advertisers. When you leave the website, you are no longer governed by this Privacy Policy.



You have the right to request a copy of the personal information we hold about you. You can request this information from us at any time by contacting us at 

  • Personal Information: You may update your personal information at any time by accessing your MindBody account and visiting the “My Info” page. Please note, if you remove all of your personal information, this may prohibit us from providing you access to our services and important communications. We may retain a copy of the previous data for legal reasons. 
  • Voluntary information: You are not required to provide us additional information that is not necessary for us to provide you with products or services. For example, you do not need to complete surveys that we send you.
  • Communication Preferences: You may update your communications preferences via your MindBody account under “My Info–>Profile”.


When you create an account with One Academy and use our services, we may contact you via email in relation to our products, services, company updates and matters of your account. 

Our email correspondence may be kept as a record of your contact with us, so that we may reference it to assist you in the future. 

For matters of your account, and payment related inquiries, we will always contact you directly via 

We use a third party provider, Constant Contact, for email marketing. You can unsubscribe from receiving these emails at any time, by clicking “unsubscribe” at the bottom of the email. In doing so, you may not receive important information regarding our products and services, sales and promotions, and company updates. You may refer to the Constant Contact privacy policy, here


We may also use cookies to enable us to collect data and enhance your experience on our website. Cookies are stored on your hard drive to track and collect information as you interact with our website, and to personalize your experience. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. If you do so, note that some parts of the website may not function properly or optimally.



Our Privacy Policy may be viewed at all times at the following address:

We reserve the right to modify our Privacy Policy to guarantee its compliance with the applicable law. You are  invited to regularly consult our Privacy Policy to be informed of the latest changes.

This Privacy Policy was last updated January 22, 2021.



If you have questions about the Privacy Policy, please contact us at

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By submitting this form, you are consenting to receive marketing emails from: One Academy, 858 Eastern Ave, Toronto, ON, M4L1A1, You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact