Welcome Back to Wellness

Welcome Back to Wellness

We’re ready to welcome our members back. Getting the OA facilities ready to open fully is a long process, but we’re excited to share that starting June 22, we’ve started booking appointments for physio and RMT on Monday nights!

To ensure that we’re doing everything possible to keep our members and our team safe, we’re following guidelines to the T. To start, we sanitized our entire facility with a Full UV Sanitation deep clean. Here’s what else we’re doing:

What we’re doing to keep our community safe:


We installed floor markers to indicate safe distances throughout our facility.


Masks will be worn by every member of the OA team. They will also be washing their hands regularly, and frequently.

CLIENT PPEMasks are mandatory for all clients. Gloves are optional. If you aren’t able to bring your own mask, we will provide you with one.

A plexiglass barrier has been installed at the front desk to create a safe space to check in.


We enhanced our routine cleaning practices, and introduced new ones.


Before and after all treatments, we use top-grade Health Canada approved disinfectants to clean and sanitize treatment rooms.


High traffic surfaces are cleaned every hour, and as needed.


In addition to soap and water for proper hand washing, hand sanitizer is widely available throughout OA, including at the front entrance, reception desk, and in each treatment room.


Each and every staff member will be screened for symptoms prior to their shift.


Before all appointments, clients will be emailed screening questions for symptoms of COVID-19


What we’re asking our Members and community to do:

To help us keep OA a safe and healthy place, please:

  • Make appointments through MINDBODY, no walk-ins please!
  • Answer screening questions prior to your appointment
  • Wear a face mask
  • Sanitize hands upon entering the facility
  • Wait outside until your appointment time, or until the front is clear of others
  • Do not book appointments or enter OA if you are symptomatic
  • Maintain social distance of 6 feet
  • Use credit cards or authorized account payments (no cash payments)
  • Limit the use washroom facilities
  • Bring a filled water bottle from home

Together, we’re getting through this. We can’t wait to see you back.

If you have any questions, please reach out to us at info@oneacademylife.com.